ShareSpace

Privacy Policy

ShareSpace Platform

 

 

Contents 

1. General Information 
2. Processing of Personal Data during Your Use of Our ShareSpace Platform 
3. Marketing 
4. Data Recipients 
5. Retention Period 
6. Transfers of data outside the EU / EEA 
7. Security 
8. Your Preferences 
9. Your Rights 
10. How to contact us 
11. Changes to this privacy policy 

 

1. General Information 

ShareSpace Limited (hereinafter referred to as the “Company” or “ShareSpace”, “we” or “us”) is aware and strives to comply with its legal obligations under all applicable laws and regulations regarding the protection of personal data which are applicable to it and takes steps to ensure that all information is kept confidential and secure and to otherwise protect and respect your privacy.

This Privacy Policy applies to the access and use of the Share.Space mobile Application (for Android ver. 4.4+, Android beta 4.1+, IOS - 9.0+), the ShareSpace website hosted at https://sharespace.health website, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “ShareSpace Platform”) which is operated by us.

ShareSpace Platform is an online communication platform for all people to share and discuss what they are going through in life. Our mission is to give people opportunities to open up, support and uplift each other. We want to make the world a better place by thriving on compassion, mutual understanding, and respect.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

All enquiries in respect of this Privacy Notice or any requests to exercise any of the rights set out above should be directed to [email protected] or though using the relevant Contact Us Support Form which can be accessed within the ShareSpace Platform in your private profile by clicking on the blue information sign and selecting "Support" from the menu.


2. Processing of Personal Data during Your Use of Our ShareSpace Platform 

We collect personal information about you when you access our ShareSpace Platform, register an account, and create a profile with us, when you communicate with us through our ShareSpace Platform, when you post material and comments to our ShareSpace Platform and generally when you interact with our ShareSpace Platform. We collect this personal information from you either directly, such as when you register an account, or indirectly, such as your browsing activity while using our Platform (see ‘Cookies’ below).

The personal data that we collect from you are the following:

We collect and use this personal data to provide our services to you. If you do not provide personal data we ask for, it may delay or prevent us from providing our services to you.

Our ShareSpace Platform is not intended for use by children under the age of 16 and we do not knowingly collect or use personal information relating to children.

When we use your personal information, we are required to have a legal basis for doing so. There are various legal bases upon which we may rely, depending on what personal information we process and why. Further, your information can only be processed pursuant to specified, explicit and legitimate purposes. Please see the below section for more information:

 

Personal Data Collected (see above)Purposes of ProcessingLegal Basis of Processing
  • Account and Profile Information

 

  • Your Content 

 

  • Communications
  • Provision of our services and ShareSpace Platform
  • Protection against Fraud and other harmful activity
  • Compliance with legal obligation
  • Personalization
  • Analytics.
  • Performance and Service Improvement
  • Marketing
  • Communications and Push Notifications
  • Consent: processing based on clear consent for a specific purpose.

 

  • Contract: processing is necessary for a contract, we have with you, or because you have asked us to take specific steps before entering into a contract.

 

  • Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations);

 

  • Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests);
  • Linked Networks
  • Provision of our services and ShareSpace Platform

  • Personalization

  • Performance and Service Improvement

  • Protection against Fraud and other harmful activity

  • Consent: processing based on clear consent for a specific purpose.

 

  • Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests);
  • Automatically Collected
    Information About Your Activity
  • Provision of our services and
    ShareSpace Platform
  • Protection against Fraud and
    other harmful activity
  • Personalization
  • Performance and Service
    Improvement
  • Consent: processing based on clear consent for a specific purpose.

 

  • Contract: processing is necessary for a contract, we have with you, or because you have asked us to take specific steps before entering into a contract.

 

  • Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests);
  • Usage and Engagement
  • Provision of our services and ShareSpace Platform

  • Protection against Fraud and other harmful activity

  • Personalization

  • Performance and Service
    Improvement

  • Marketing

  • Communications and Push
    Notifications

  • Consent: processing based on clear consent for a specific purpose.

 

  • Contract: processing is necessary for a contract, we have with you, or because you have asked us to take specific steps before entering into a contract.

 

  • Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a goodreason to protect your personal information, which overrides our legitimate interests);

 

When we use Legitimate Interest as the basis for the processing of your personal data, we generally do so for the following purposes : 

  1. Provision of our services and ShareSpace Platform. To provide you with our services and to make ShareSpace Platform publicly available, create and manage your account with us, verify your identity and to generally improve the provision of our services.
  2. Protection against fraud and other harmful activity. We want to make sure our Sharespace Platform is secure and protects users against fraud when transacting on the ShareSpace Platform. We may conduct security investigations, risk assessments and other actions in this connection.
  3. Compliance with legal obligation. To establish, investigate or defend against claims in connection with conducting dispute proceedings, proceedings before public authorities and other proceedings and to comply with any and all legal obligations.
  4. Personalization. To tailor the content and information that we may send or display to you in the ShareSpace Platform, to suggest followers and content, to help others find your profile, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the ShareSpace Platform.
  5. Analytics. To gather metrics to better understand how users access and use the ShareSpace Platform; to evaluate and improve the ShareSpace Platform and to develop new products and services.
  6. Performance and Service Improvement. Processing of most device data (including the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information) to improve performance of the ShareSpace Platform, troubleshoot bugs, and for other internal product needs. Further We process personal information for improving our Service and our users’ experience with it. For this, we may send to users service or support messages, updates, security alerts, and account notifications or users may send us a feedback
  7. Marketing. Sending informational or promotional emails to market our services to existing and former subscribers based on our legitimate interests to promote our business and client engagement and to third parties who have previously expressed an interest in our services, or third parties based on their adequate consent. You may opt-out from receiving such marketing communications by unsubscribing through the relevant communication or by contacting us through our in-app support function which can be accessed within the ShareSpace Platform in your private profile by clicking on the blue information sign and selecting "Support" from the menu.
  8. Communications and Push Notifications. We may also contact you via email and in-app support function to provide you with system updates and notifications and information about similar products and services such as to inform you about changes to your account information, profile and preferences pursuant to our contractual obligations with you and based on our legitimate interests to provide our services and the enable the smooth and continuous use of our ShareSpace Platform. If we have your adequate consent, we may also send push notifications through our Platform. In most cases, you can opt-out of receiving push notifications by going to your device "Settings" and clicking on "Notifications" and then changing those settings for some or all of the apps on your device.

 

3. Marketing

We may use your personal data to send you updates (by email) about our services, including exclusive offers, promotions or new similar products or services offered by our ShareSpace Platform. 

You have the right to opt out of receiving marketing communications at any time by:

We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it to other organizations for marketing purposes.

 

4. Data Recipients 

Within our Company, your personal data is accessible only to those who need to and only for the purposes mentioned in paragraph 2 above.

We may disclose Your information to our affiliates, in which case We will require these affiliates to comply with this Privacy Notice. Outside our Company, recipients of your personal data may be any subcontractors or third parties who cooperate and/ or provide services to our Company in the context of its business, such as companies that provide email services, web hosting services, information technology services, legal representatives, auditors etc.

We choose our associates very carefully, after the necessary checks have been carried out and sufficient guarantees have been provided to implement appropriate technical and organizational measures in such manner that processing will meet the requirements of the GDPR and the relevant laws and ensure the protection of your rights.

We may also need to:

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

 

5. Retention Period 

Personal data provided to us via our ShareSpace Platform will only be stored until the purpose for which they were processed has been fulfilled or – in the case of consent – until you withdraw your consent. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data can be up to 7 years. However, storage periods may also be amended due to our legitimate interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).

 

6. Transfers of data outside the EU / EEA 

If your data will be transferred to entities or other third parties whose headquarters or place of data processing is not located in a member state of the European Union or the European Economic Area, we ensure before forwarding the data that, outside of legally permitted exceptional cases pertaining to the recipient, either an appropriate level of data protection exists (e.g., through an adequacy decision of the European Commission, through suitable guarantees, or the agreement of EU standard contractual clauses between us and the recipient), or your sufficient consent exists.

 

7. Security 

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. These measures include, but are not limited to, encryption, access control, internal audit etc. Furthermore, we limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

8. Your Preferences 

You may choose not to provide the personal data we ask for, however if you do so it may delay or prevent us from providing our services to you, or certain areas within the ShareSpace Platform might not be available for you. You may also control the way and reasons where we could contact you, limit which information is made available in public and otherwise amend certain privacy settings. Here is some further information about some of your choices:

Your Content. The comments that you have posted can be deleted at any time. Further, you may create, edit, share or delete the Publications that you have posted at any time. When you make edits to your Content, other users may be able to see that the Content has been edited.

Communication and Notifications. We may also contact you via email and in-app messaging to provide you with system updates and notifications and information about similar products and services such as to inform you about changes to your account information, profile and preferences. If you opt-out of receiving emails or other notifications about recommendations or other information we think may interest you, we may still send you transactional emails about your account or any services you have requested or received from us.

Profile Discoverability. You can adjust your settings to block others from discovering your account by searching for your name or using your contact information, including when another user imports their contacts from a third-party service.

Account Termination. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirement.

 

9. Your Rights 

As a data subject, you may contact us at any time to make use of your rights. These rights are the following:

For further information on each of those rights, including the circumstances in which they apply, please contact us (see ‘How to contact us’ below)

If you still feel that your personal data has not been handled appropriately according to the law, you can submit your complaint with the Office of the Commissioner for Personal Data Protection, at 1 Iasonos Street, 2nd Floor, 1082 Nicosia, tel. +357 22 818456, email address
[email protected]

 

10. How to contact us 

You can contact us by post, email or through the In-app support function, which can be accessed within the ShareSpace Platform in your private profile by clicking on the blue information sign and selecting "Support" from the menu, if you have any questions about this privacy policy or the information, we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below:

[email protected]

+33677994428


11. Changes to this privacy policy 

This privacy notice was published on [19.03.2021] and last updated on [19.03.2021].

We may change this privacy notice from time to time and when we do, we will inform you via our ShareSpace Platform or other means of contact.

 

 

 

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Platform. This policy should be read together with our [https://sharespace.health/privacy-policy] which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

This Cookie Policy applies to the access and use of the Share.Space mobile Application (for Android ver. 4.4+, Android beta 4.1+, IOS - 9.0+), the ShareSpace website hosted at https://sharespace.health website, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “ShareSpace Platform”) which is operated by Sharespace Ltd.

The ShareSpace Platform is an online communication platform for all people to share and discuss what they are going through in life. Our mission is to give people opportunities to open up, support and uplift each other. We want to make the world a better place by thriving on compassion, mutual understanding and respect. For more information please visit [https://sharespace.health].

 

Cookies 

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Platform. We use cookies on our Platform. These help us support our security features i.e. detect for malicious visitors, recognize you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the Platform, date of your first and most recent visit, which pages you go to, device data (such as browser type, operating system and flash version), IP and network data, traffic data, location data and the originating domain name of your internet service provider. This information helps us to identify trusted web traffic, verify your account, generate statistical and analytical data on how our visitors use our website, our reach and click on links as well as display relevant and engaging ads for you. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the [http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/71B32C48C08B5AC1C22582780040F80E] guidance on cookies published by the Office of the Commissioner of Personal Data Protection in Cyprus, or www.allaboutcookies.org/ .

 

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (enabling basic functions like page navigation and access to secure areas of the website).

For more information on how you can change your preferences please see ‘How to turn off all cookies and consequences of doing so’ below. It may be necessary to refresh the page for the updated settings to take effect.

 

Our use of cookies

The table below provides more information about the cookies we use and why:

 

The cookies we useNamePurposeNecessity and Consent
  • Identify trusted web traffic
       (Cloudfare)
  • _cfduid

This is a traffic monitoring service provided by Cloudflare to detect malicious visitors to our websites and minimize blocking legitimate users. It collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified. The information collected by this cookie is anonymous and cannot track your browsing activity on other websites.

This cookie collects information in an anonymous form by using a one-way hash of certain values so data cannot be personally identified.

This is stored on your device in between browser sessions. These allow your preference or actions across our website to be remembered. This will remain on your device for 29 days, or until you delete them from your cache.

Essential for
functionality
of the
website, we
will therefore
not request
your consent
before
placing this
cookie
  • ‘Universal Analytics
            (Google)’
  • _ga,
  • _ga_#

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behavior of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

This cookie collects personal information including: time of visit, pages visited, URI a user came through to arrive at this site, type of web browser, type of operating system, flash version, screen resolution, network location, IP address;

These are stored on your device in between browser sessions. These allow your preference or actions across our website to be remembered. These will remain on your device for 2 years, or until you delete them from your cache.

Read [https://policies.google.com/technologies/partner-sites}

No, will
therefore
request your
consent
before
placing this
cookie
  • Marketing/ Targeting
          (Facebook)
  • _fbp,
  • fr, tr

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement of our website and help measure the effectiveness of the advertising campaign. They are placed by [Facebook] with our permission They remember that you have visited a website and this information is only accessible to us and the Facebook Ad Centre.

This cookie collects information including amount of users reached with our ads, how many clicks on the link of our ads and how many users engaged with our final destination link.

These are stored on your device in between browser sessions. These allow your preference or actions across our website to be remembers. These will remain on your device for 3 months, or until you delete them from your cache.

Read [https://www.facebook.com/policies/cookies/]

No, will
therefore
request your
consent
before placing this
cookie

 

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

 

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Platform.

For further information on cookies generally, including how to control and manage them, visit [http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/All/71B32C48C08B5AC1C22582780040F80E] guidance on cookies published by the Office of the Commissioner of Personal Data Protection in Cyprus, or www.allaboutcookies.org/ .

 

How to contact us

Please contact us if you have any questions about this cookie policy or the information, we hold about you.

If you wish to contact us, please send an email to [email protected], contact as through our in-app support function which can be accessed within the ShareSpace Platform in your private profile by clicking on the blue information sign and selecting "Support" from the menu, or  call +33677994428.

 

Changes to this policy

This policy was published on [19.03.2021] and last updated on [19.03.2021].

We may change this policy from time to time, when we do so we will inform you via System Notifications.

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