Contents
1. General Information
2. Processing of Personal Data during Your Use of Our ShareSpace Platform
3. Marketing
4. Data Recipients
5. Retention Period
6. Transfers of data outside the EU / EEA
7. Security
8. Your Preferences
9. Your Rights
10. How to contact us
11. Changes to this privacy policy
1. General Information
ShareSpace Limited (hereinafter referred to as the “Company” or “ShareSpace”, “we” or “us”) is aware and strives to comply with its legal obligations under all applicable laws and regulations regarding the protection of personal data which are applicable to it and takes steps to ensure that all information is kept confidential and secure and to otherwise protect and respect your privacy.
This Privacy Policy applies to the access and use of the Share.Space mobile application (for Android version 5.0 and above, Android beta 4.1 and iOS version 13.0 and above), (“Mobile Application” or “ShareSpace App”), the ShareSpace website hosted at https://sharespace.health, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “ShareSpace Platform”) which is operated by ShareSpace Limited.
ShareSpace Platform is an online communication platform for all people to share and discuss what they are going through in life. Our mission is to give people opportunities to open up, support and uplift each other. We want to make the world a better place by thriving on compassion, mutual understanding, and respect.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.
All enquiries in respect of this Privacy Policy or any requests to exercise any of the rights set out above should be directed to [email protected] or through using the relevant ‘Contact Us Support Form’ which can be accessed within the ShareSpace Platform in your private profile by clicking on the menu in the right top corner and selecting "Support" from the menu.
2. Processing of Personal Data during Your Use of Our ShareSpace Platform
We collect personal information about you when you access our ShareSpace Platform, register an account, and create a profile with us, when you communicate with us through our ShareSpace Platform, when you post material and comments to our ShareSpace Platform and generally when you interact with our ShareSpace Platform. We collect this personal information from you either directly, such as when you register an account, or indirectly, such as your browsing activity while using our Platform (see ‘Cookies’ below).
The personal data that we collect from you are the following:
We collect and use this personal data to provide our services to you. If you do not provide personal data we ask for, it may delay or prevent us from providing our services to you.
Our ShareSpace Platform is not intended for use by children under the age of 16 and we do not knowingly collect or use personal information relating to children.
When we use your personal information, we are required to have a legal basis for doing so. There are various legal bases upon which we may rely, depending on what personal information we process and why. Further, your information can only be processed pursuant to specified, explicit and legitimate purposes. Please see the below section for more information:
When we use Legitimate Interest as the basis for the processing of your personal data, we generally do so for the following purposes:
3.Marketing
We may use your personal data to send you updates (by email) about our services, including exclusive offers, promotions or new similar products or services offered by our ShareSpace Platform. We have a legitimate interest in using your data for marketing purposes to promote our business to existing and former customers and for client engagement purposes.
You have the right to opt out of receiving marketing communications at any time by:
• contacting us at via email at [email protected];
• using the ‘unsubscribe’ link in emails; or
• using our in-app support function which can be accessed within the ShareSpace Platform in your private profile by clicking on the menu in the right top corner and selecting “Support” from the menu.
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never sell it to other organizations for marketing purposes.
4. Data Recipients
Within our Company, your personal data is accessible only to those who need to and only for the purposes mentioned in paragraph 2 above.
We may disclose Your information to our affiliates, in which case we will require these affiliates to comply with this Privacy Policy. Outside our Company, recipients of your personal data may be any subcontractors or third parties who cooperate and/ or provide services to our Company in the context of its business, such as companies that provide email services, web hosting services, information technology services, legal representatives, auditors etc.
We choose our associates very carefully, after the necessary checks have been carried out and sufficient guarantees have been provided to implement appropriate technical and organizational measures in such a manner that processing will meet the requirements of the GDPR and the relevant laws and ensure the protection of your rights.
We may also need to:
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).
5. Retention Period
Personal data provided to us via our ShareSpace Platform will only be stored until the purpose for which they were processed has been fulfilled or – in the case of consent – until you withdraw your consent. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data can be up to 7 years. However, storage periods may also be amended due to our legitimate interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).
6. Transfers of data outside the EU / EEA
If your data will be transferred to entities or other third parties whose headquarters or place of data processing is not located in a member state of the European Union or the European Economic Area, we ensure before forwarding the data that, outside of legally permitted exceptional cases pertaining to the recipient, either an appropriate level of data protection exists (e.g., through an adequacy decision of the European Commission, through suitable guarantees, or the agreement of EU standard contractual clauses between us and the recipient), or your sufficient consent exists.
7. Security
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. These measures include, but are not limited to, encryption, access control, internal audit etc. Furthermore, we limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
8. Your Preferences
You may choose not to provide the personal data we ask for, however if you do so it may delay or prevent us from providing our services to you, or certain areas within the ShareSpace Platform might not be available for you. You may also control the way and reasons where we could contact you, limit which information is made available in public and otherwise amend certain privacy settings. Here is some further information about some of your choices:
Your Content. The comments that you have posted can be deleted at any time. Further, you may create, edit, share or delete the Publications that you have posted at any time. When you make edits to your Content, other users may be able to see that the Content has been edited.
Communication and Notifications. We may also contact you via email and in-app messaging to provide you with system updates and notifications and information about similar products and services such as to inform you about changes to your account information, profile and preferences. If you opt-out of receiving emails or other notifications about recommendations or other information we think may interest you, we may still send you transactional emails about your account or any services you have requested or received from us.
Profile Discoverability. You can adjust your settings to block others from discovering your account by searching for your name or using your contact information, including when another user imports their contacts from a third-party service.
Account Termination. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
9. Your Rights
As a data subject, you may contact us at any time to make use of your rights. These rights are the following:
For further information on each of those rights, including the circumstances in which they apply, please contact us (see ‘How to contact us’ below)
If you still feel that your personal data has not been handled appropriately according to the law, you can submit your complaint with the Office of the Commissioner for Personal Data Protection, at 1 Iasonos Street, 2nd Floor, 1082 Nicosia, tel. +357 22 818456, email address [email protected].
10. How to contact us
You can contact us by email or through the In-app support function, which can be accessed within the ShareSpace Platform in your private profile by clicking on the menu in the top right corner and selecting “Support”, if you have any questions about this Privacy Policy or the information, we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Our contact details
+33677994428
[ https://sharespace.health/invite ]
11. Changes to this privacy policy
This Privacy Policy was published on 24/06/2022 and last updated on 31/5/2022.
We may change this Privacy Policy from time to time and when we do, we will inform you via our ShareSpace Platform or other means of contact.